Apple Apologizes, Offers To Replace Older iPhone Batteries For $29

Apple Apologizes for Throttling Phones With Aging Batteries Promises More Transparency and Discounted Replacements

Apple Apologizes for Throttling Phones With Aging Batteries Promises More Transparency and Discounted Replacements

The tech company issued a statement Thursday announcing it would lower the price of replacing an out-of-warranty battery on iPhones 6 or later- from $79 to $29.

Apple is scrambling to make things right after "battery-gate".

Apple clarified its intentions in slowing down the devices and said it never meant to shorten the lifespan of any product.

In response to the angry outcry from iPhone users, Apple says it is slashing the cost of their iPhone battery replacement, reducing the price from $50 to $29 for anyone with an iPhone 6 or later.

"Rather than curing the battery defect by providing a free battery replacement for all affected iPhones, Apple sought to mask the battery defect", reads the complaint filed in San Francisco on Thursday.

Apple has faced lawsuits from consumers (http://www.marketwatch.com/story/another-lawsuit-filed-against-apple-for-slowing-down-old-iphones-2017-12-27) since admitting that it slowed down performance to adjust for batteries, which gave credence to conspiracy theories that the company slows down older smartphones to push customers toward buying newer models.

All rechargeable batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes. Now, it appears the company is facing its first class-action suit in Asia over the issue, according to The Straits Times. However, it did so without actually saying anything about the feature to iPhone users. And it was discovered by a user who found that replacing their iPhone's battery significantly boosted its performance. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed. The company has also created a support page with more detailed information on how to preserve the health of lithium-ion batteries and how iOS updates are balancing the iPhone's performance to preserve random shutdowns.

To address this problem, Apple began including a power management feature in its software updates to maximize the battery performance on its older devices - the iPhone 6, the iPhone 6 Plus and the following generation of phones.

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