HP issues safety recall for laptop batteries

Hewlett Packard products are on display at a store in North Andover Mass

Hewlett Packard products are on display at a store in North Andover Mass

Hewlett-Packard (HP) is voluntarily recalling batteries in some of their electronics for safety concerns. Affecting notebooks and mobile workstations, HP says the lithium-ion batteries can overheat, posing fire and burn hazards.

HP is recalling about 50,000 consumer notebook batteries for free, which were originally sold as part of a HP notebook itself or as a standalone accessory.

HP Probook 640 G2, HP ProBook 640 G3, HP ProBook 645 G2, HP ProBook 645 G3, HP ProBook 650 G2, HP ProBook 650 G3, HP ProBook 655 G2, HP ProBook 655 G3, HP ZBook 17 G3, HP ZBook 17 G4, HP ZBook Studio G3, HP x360 310 G2, HP Pavilion x360, HP ENVY m6, HP 11 Notebook PC.

The company is providing battery replacement services to those with electronics affected by this recall.

Many of these batteries can not be replaced by customers.

FOLLOWING Christmas and new year, but before Valentine's Day, it's time for what is fast becoming another beloved annual tradition - HP recalling some overheating batteries. One person reportedly suffered a first-degree burn to the hand. These batteries are not customer-replaceable.

If you own a HP laptop or workstation, you can check to see if your unit is affected.

The affected batteries were sold with the listed HP computers, or at Best Buy and other authorized dealers nationwide. Consumers should go to the HP website to check if their battery is included in the recall. That will prevent the battery from overheating. This special BIOS allows safe use of affected systems when connected to an HP power adapter. If the latter two are not available on the computer, users can download the fully-loaded battery validation utility program instead. The company has also claimed it's just about a single percentage point of all laptops it has sold that has been found to have a defective battery.

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